Shipping & Returns
Refunds and Returns
We accept returns on unopened products within 14 days of delivery. To initiate your return, please email info@kushibeauty.com for a return shipping label.
The cost of return shipping will be deducted from your refund. We can only accept returns for products directly purchased through kushibeauty.com. We cannot accept products purchased from a third-party retailer.
The cost of return shipping will be deducted from your refund. We can only accept returns for products directly purchased through kushibeauty.com. We cannot accept products purchased from a third-party retailer.
Report Order Problem
If your order is missing a product, contains a damaged item, or other concern, please contact us at info@kushibeauty.com and we will resolve the issue as soon as possible.
Order Status
We process orders Monday through Friday in the order in which they are received. Orders placed after 4:00PM PST will not be processed until the next business day.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at info@kushibeauty.com.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at info@kushibeauty.com.
Shipping Methods
Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays. Expect 1-2 business days for processing). We use a variety of standard shipping carriers. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply.
Orders to Alaska, Hawaii, and the US Virgin Islands can take 4-6 additional days. Please select the shipping option that best suits your delivery needs during checkout.
We do not ship outside the U.S. at this time.
Orders to Alaska, Hawaii, and the US Virgin Islands can take 4-6 additional days. Please select the shipping option that best suits your delivery needs during checkout.
We do not ship outside the U.S. at this time.
Shipping Rates
Shipping rates are calculated based on your location and carrier method selected.
*Ground shipping is complimentary on orders over $50.
*Ground shipping is complimentary on orders over $50.
Cancel Subscription
You can cancel your subscription by logging into your subscription dashboard. From within the subscription dashboard, simply click "Cancel Subscription" to cancel it.